Customer Care Please contact the appropriate department below for assistance:

Customer Service
Please call 1-866-299-1833 for general questions and information related to existing service orders for your residence.

Customer Service Department Hours:
Monday - Friday, 8:30 a.m. to 10 p.m. (EST);
Saturday, 10 a.m. to 7 p.m. (EST);
Sunday, Closed;
Calls received after regular business hours will be returned the following business day.

Residential Sales
Please call 1- 888-210-9159 for assistance placing your order.

Residential Sales Department Hours:
Monday - Friday, 8 a.m. to Midnight (EST);
Saturday, 10 a.m. to 9 p.m. (EST);
Sunday, 10 a.m. to 9 p.m. (EST);
Calls received after regular business hours will be returned the following business day.

Return or Exchange Assistance
1-866-299-1833
returns@offerwire.com